LEGAL NOTICE
This document establishes the general terms of use of the Catalonia Adventures website, accessible at www.cataloniaadventures.com, and aims to inform users about the rights and obligations arising from the use of this digital space. Please read this legal notice carefully before accessing and using our website. By accessing or using it, the user unreservedly accepts all the conditions set out in this document.
OWNER IDENTIFICATION
In accordance with Law 34/2002 on Information Society Services and Electronic Commerce, in force since July 11, 2002, it is reported that Catalonia Adventures and this website: cataloniaadventures.com belong to Mariano Pérez Luna, with N.I.F. 46631997A, with registered address at Carrer de Sarriera 58, 08720, Vilafranca del Penedès (Barcelona). All information and content appearing on the site are the exclusive property of Mariano Pérez Luna or his legitimate licensees.
Catalonia Adventures is registered in the census of organizers of physical-sports activities in the natural environment with number C-475, Consell Català de l’Esport – Generalitat de Catalunya.
GENERAL TERMS OF USE
1. User Acceptance
Access and use of this website imply full and unreserved acceptance of these general terms of use. By accessing cataloniaadventures.com, the user declares to have read, understood, and accepted all the conditions stated in this legal notice, as well as the applicable regulations. If you do not agree with these terms, we ask that you do not use this website. The user agrees to make responsible and lawful use of the site, understanding that any action contrary to the law, morality, or public order may give rise to the corresponding legal actions.
2. Intellectual and Industrial Property Rights
All content, designs, texts, images, graphics, logos, sounds, videos, databases, source code, and other elements presented on this website are protected by intellectual and industrial property rights. Their reproduction, distribution, public communication, transformation, or any other use without the express prior authorization of Mariano Pérez Luna is strictly prohibited, except for the exclusive purpose of the user’s personal and private use. Any attempt to alter, decompile, or remove copyright or other distinctive signs will be considered an infringement of the current regulations and may lead to legal penalties.
Consequently, failure to comply with this prohibition may constitute an offense punishable under current law.
Without prejudice to the above, the user may print, download, and copy the content of this website and even store it on their own computer hard drive or any other support when it is exclusively for their personal and private use.
3. User Responsibility
The user agrees to use this website lawfully and in accordance with this legal notice. Likewise, the user agrees not to use the website to carry out illegal activities or activities contrary to morality and public order. Any information, opinion, or content published by the user on this website will be their sole responsibility.
Mariano Pérez Luna will not be held responsible for damages arising from improper use of the website or from the actions of users who use this platform without prior knowledge and consent. The user also agrees not to attempt to bypass or tamper with the security systems implemented on this website.
Opinions, content, and, in general, all activities carried out by the user are their sole responsibility, and Mariano Pérez Luna cannot be held liable for any damages that may result from such activities performed without his knowledge and beyond his control.
The user must refrain from deleting, altering, bypassing, or tampering with any protection device or security system installed on the website of Mariano Pérez Luna.
4. Safety Requirements and Health Conditions
At Catalonia Adventures, your safety is important to us, which is why if you have any physical or psychological limitations, you must inform the guide before purchasing or participating in the activity. Therefore, the client confirms that they do not have any physical or psychological limitations that may prevent them from performing the activity. If such limitations exist, they must be communicated to the guide before the activity, ideally even before making the purchase.
If you have any condition, such as heart disease, respiratory issues, mental disorders, or other health problems, this information must be communicated in advance to our team of guides, either before making the purchase or immediately before starting the activity.
Our priority is to ensure that all participants enjoy their adventure experiences with maximum safety and without risking their health. For this reason, our guides are trained to recognize risky situations and to adapt activities to the needs of each participant, always in compliance with established safety standards. Not everyone is fit for high-intensity activities such as bungee jumping or climbing; for example, individuals with cardiovascular or respiratory issues may be at greater risk during jumps, while those with certain psychological disorders may experience anxiety levels that interfere with their safety. For this reason, if you have any doubt about your health condition, we recommend consulting your doctor before participating in any adventure activity.
Additionally, Catalonia Adventures reserves the right to deny access to the activity to users who do not meet these safety requirements, with the aim of preserving the safety of all participants. This preventive measure is designed to avoid any incidents that could endanger the physical and emotional integrity of the participants. Our activities, which include bungee jumps, climbing routes, via ferratas, and cave descents, are carried out with the goal of offering a unique and adrenaline-filled experience, but always within a strict safety framework. Therefore, all users must declare that their health is suitable to participate in these activities. If any condition that could increase risk is detected or reported, our team may advise you on possible adaptations or, alternatively, recommend a different activity that better suits your needs.
Transparency in communication is key for us. We are committed to treating any health information you provide with confidentiality in order to ensure a safe adventure experience tailored to your personal conditions. Likewise, if you have any questions or need more information about the health requirements for our activities, you can contact our customer service team, who will be happy to provide all the necessary information and assistance.
Please remember that participation in any adventure activity is your own responsibility. Therefore, it is essential that you are honest and detailed in informing us about any limitation or special condition you may have. Your health and well-being are our top priorities at Catalonia Adventures, and we ask that you take all these requirements into account before booking your activity.
Disclaimer for Health Information
Catalonia Adventures is not responsible for any damages or injuries resulting from the user’s failure to communicate any physical limitation, medical condition, or psychological state that could affect their safety during the participation in adventure activities. The client guarantees that they have provided all relevant health information, and otherwise assumes full responsibility for the associated risks. Likewise, the client expressly releases Catalonia Adventures from any claim arising from the failure to disclose such conditions before the purchase or before the start of the activity.
Disclaimer for Non-Compliance with Safety Guidelines
Catalonia Adventures assumes no responsibility in case of accidents, injuries, or other damages resulting from failure to comply with, disobedience to, or improper handling of the safety guidelines and instructions provided by our guides. The client acknowledges that these instructions were clear and are designed to minimize the inherent risks of adventure activities. Therefore, if the user decides not to follow these guidelines, they do so at their own risk, releasing the Company from any liability or claim that may arise as a result of such behavior.
✅ If you would like more information about the safety rules and health conditions for Catalonia Adventures’ mountain sports and adventure activities, please visit our page: Safety Requirements and Health Conditions for Adventure Activities.
5. Responsibility of Mariano Pérez Luna
Mariano Pérez Luna is committed to maintaining the availability and proper functioning of the website, adopting the necessary technical measures to minimize possible vulnerabilities. However, he is not responsible for any interruptions, errors, or delays in the service caused by force majeure, cyberattacks, technical failures, or any other circumstances beyond his control. Likewise, Mariano Pérez Luna does not guarantee the complete accuracy or up-to-date nature of the information contained on this website, although continuous efforts are made to keep it updated. The user acknowledges that they use the website at their own risk.
6. Website Modifications
Mariano Pérez Luna reserves the right to make changes to the structure, design, content, or services offered on the website at any time and without prior notice. This includes the temporary or permanent suspension of access to the site for maintenance, updates, repairs, or improvements. The user accepts that the availability of services may vary and that such modifications shall not entitle the user to any compensation from Mariano Pérez Luna.
7. Links and External Websites
This website may contain links to other Internet pages. Mariano Pérez Luna has no control over the content, updates, or availability of these external sites and does not assume any responsibility or guarantee the technical availability, quality, reliability, accuracy, completeness, truthfulness, validity, or constitutionality of any material or information contained in any of these hyperlinks or other Internet sites. The inclusion of such links does not imply any kind of association, approval, or endorsement of the content published on those external sites, and the user accesses such links under their own responsibility.
8. Applicable Legislation
These general terms of use are governed by the current Spanish legislation, including, among others, Law 34/2002 on Information Society Services and Law 7/1996 on Consumers and Users. Furthermore, their interpretation and application shall consider provisions issued by the European Union, such as Directive 2011/83/EU on consumer rights, which aims to balance contractual relationships and protect user interests. This legal framework ensures that the terms of use are interpreted under rigorous legal standards, ensuring transparency and fairness in all user relationships.
In case of any dispute arising from the use of this website, the parties submit to the Courts and Tribunals of the city of Barcelona, unless a mandatory regulation establishes a different jurisdiction. Additionally, regulations concerning electronic contracts and information society services will apply, as well as any other legal instruments that protect user and consumer rights. This comprehensive approach aims to ensure that all conflicts are resolved within a legal framework and with respect for the fundamental rights established by both Spanish and European legislation.
The user expressly acknowledges and accepts the jurisdiction of these courts for the resolution of any conflict derived from this legal notice, with the aim of maintaining a fair and transparent balance in contractual relationships. Likewise, the user undertakes to comply with all relevant regulations, a commitment that contributes to maintaining a secure digital environment respectful of both Spanish and European laws.
9. Personal Data Protection
Although the Privacy Policy is addressed on a separate page, it is important to highlight that Mariano Pérez Luna guarantees the secure and confidential processing of the personal data provided by users through this website. The data collected will be used exclusively for managing the relationship with users and offering services related to the website.
The user is responsible for the accuracy of the information provided and undertakes to notify any changes to their personal information. The rights of access, rectification, cancellation, and opposition regarding personal data may be exercised by submitting a formal request to Carrer de Sarriera 58, 08720 Vilafranca del Penedès or via email to info@cataloniaadventures.com.
Mariano Pérez Luna has adopted appropriate technical and organizational measures to ensure the security and protection of data against unauthorized access, loss, or alteration. The user acknowledges that, despite these efforts, absolute security cannot be guaranteed in a digital environment, and therefore, Mariano Pérez Luna shall not be held liable for any damages resulting from unauthorized access to their information.
PURCHASE AND PAYMENT TERMS AND CONDITIONS
At Catalonia Adventures, we are committed to offering a unique adventure experience, while guaranteeing transparency, security, and the protection of our users’ rights throughout the entire purchase and payment process. These conditions are governed by current Spanish legislation – including the Spanish Constitution, Law 34/2002 on Information Society Services and Electronic Commerce, Law 7/1996 on the Regulation of Retail Trade, and Royal Legislative Decree 1/2007 on Consumer and User Protection – as well as the directives and regulations of the European Union applicable to e-commerce and consumer protection (such as Directive 2000/31/EC). This legal framework ensures that all services offered through our website are provided with maximum security and transparency.
Below, we outline the terms and conditions governing the payment of the adventure services we offer.
1. Available Payment Methods
Catalonia Adventures’ adventure services can be paid for using various electronic methods to suit the needs of our clients. We currently accept the following payment methods:
Bank Transfer: This option allows for secure and traceable payment. Once the transfer has been made, the user must provide the payment receipt, either by email or through our contact form, to confirm their reservation. This method complies with the security standards established by Spanish and European regulations.
Bizum: This mobile solution is fast, simple, and secure, allowing the transaction to be completed in seconds. The user must follow the instructions provided on our website to make the Bizum payment. Once the transaction is completed, the confirmation is immediate.
Note: In compliance with current legislation on e-commerce and risk prevention, cash payments are not accepted. This decision responds to the need to ensure a clear and traceable record of transactions, as well as the implementation of security and fraud prevention measures, in accordance with the requirements of Spanish and European regulations.
2. Purchase Process and Booking Confirmation
Once the user has selected the desired adventure activity and chosen the payment method (Bank Transfer or Bizum), they will proceed to formalize the booking through our online reservation system and by email. After receiving payment confirmation, the user will receive an email, WhatsApp message or phone call confirming the payment, including all relevant details: date, time, location of the activity, number of participants, and any other information we consider necessary to ensure the correct execution of the service.
The user is responsible for verifying that all the provided information is correct. If an error is detected or a change to the booking is desired, the user must contact our customer service team as early as possible. Failure to provide proof of payment within the established deadlines may result in cancellation of the booking without the right to a refund, in accordance with the applicable contractual terms.
3. Withdrawal and Cancellation
In accordance with Spanish regulations on Consumer and User Protection (Royal Legislative Decree 1/2007) and Law 7/1996 on the Regulation of Retail Trade, the user may exercise the right of withdrawal in cases where the characteristics of the service allow it, provided that the activity has not yet begun. However, it must be noted that due to the specific nature of adventure services, which are often scheduled for specific dates and involve a high level of logistics, the right of withdrawal may be restricted or excluded in certain cases, in accordance with applicable law.
In case of cancellation by the user, the conditions previously stated during the booking process will apply. These conditions may include a penalty or partial loss of the amount paid, depending on when the cancellation is requested. Any withdrawal or cancellation request must be submitted in writing, either via email or through the contact form on our website, clearly indicating the reservation and the reason for the cancellation.
4. Modifications Due to External Causes
Catalonia Adventures reserves the right to modify or postpone the date or conditions of the activity in cases of force majeure, adverse weather conditions, technical issues, or any other circumstances beyond its control that may affect the safety or proper execution of the activity. These modifications will be made in accordance with Spanish legislation and European directives, ensuring that any changes are implemented with maximum transparency and with the aim of preserving the safety of the participants.
In such cases, users will be offered the possibility to reschedule their booking to a new date at no additional cost. If rescheduling is not possible, a full refund of the amount paid will be issued, without any other right to compensation. These measures are intended to protect consumer rights and comply with Spanish and European regulations on consumer protection, ensuring a responsible and safe service.
5. Invoicing and Proof of Payment
After making a payment, the user may request an invoice or receipt confirming the payment for the service. In the case of payments made via Bank Transfer or Bizum, Catalonia Adventures will send the corresponding document by email or through our online booking platform. It is important that users keep these documents for any administrative purposes or in case of a withdrawal or cancellation request.
Transparency in invoicing is a priority for Catalonia Adventures, and all transactions are recorded in accordance with current regulations on e-commerce and taxation. Likewise, all issued documents are prepared in compliance with Spanish legislation and, where applicable, with relevant European guidelines.
6. Applicable Law and Jurisdiction
These purchase and payment conditions are governed by current Spanish legislation, including, but not limited to, the Spanish Constitution, Law 34/2002 on Information Society Services and Electronic Commerce, Law 7/1996 on the Regulation of Retail Trade, and Royal Legislative Decree 1/2007 on Consumer and User Protection. Additionally, when relevant, the directives and regulations of the European Union will apply, such as Directive 2000/31/EC on E-commerce, which establishes a common framework for the protection of consumer rights and online transaction security.
To ensure maximum security, transparency, and traceability in all transactions, Catalonia Adventures accepts only electronic payments via Bank Transfer and Bizum. This decision complies with the security requirements established by both Spanish regulations and European directives, which require a clear record of transactions to protect consumers and prevent fraud. Our payment policy eliminates the use of cash to ensure that all operations are properly registered and easily verifiable, in line with current legal and tax standards.
In the event of a conflict arising from the use of this website or any dispute related to the purchase and payment process, the parties agree to submit to the Courts and Tribunals of the city of Barcelona, unless mandatory regulations establish a different jurisdiction. The user expressly accepts the jurisdiction of these bodies for the resolution of any dispute, acknowledging that any controversy will be resolved in accordance with this clause and the applicable regulations, thus ensuring a consistent legal approach at both national and European levels.
This legal framework is intended to ensure that all purchase and payment processes are carried out with the highest level of security, transparency, and respect for consumer rights. We strive to comply with all applicable regulations, constantly adapting to any legislative updates at both Spanish and European levels, and providing our users with a trustworthy and secure digital environment. Our decision to limit payment methods to Bank Transfer and Bizum allows for detailed transaction records, facilitating administrative management and protecting consumer rights, as required by current e-commerce and tax regulations.
Catalonia Adventures is committed to periodically reviewing this legal notice to ensure it remains aligned with current legislation and to adapt to any changes in European Union directives that may affect transaction security and recordkeeping. Any modification that may affect the purchase and payment terms will be clearly and immediately communicated to users, ensuring they are informed of any changes that may impact their rights and obligations.
For any questions, inquiries, or legal advice related to these conditions, users can contact our customer service team through the official channels indicated on our website. We are committed to providing clear answers and resolving any issues quickly and efficiently, ensuring the protection and respect of consumer rights in digital transactions.
With these provisions, Catalonia Adventures reaffirms its commitment to transparency, security, and professionalism, ensuring that every transaction is carried out with legal rigor and that users have all the tools to protect their rights in the digital environment.
Last updated: 2025
Aquest avís legal pot ser modificat periòdicament per adaptar-se a novetats legislatives o canvis en la política de l’empresa. És responsabilitat de l’usuari revisar regularment aquesta secció per assegurar-se que està al corrent de les versions més recents.
El fet de continuar utilitzant el lloc web després de la publicació de canvis implica l’acceptació de les noves condicions.
Data d’última actualització: 2025
Aquest document té com a finalitat informar els usuaris sobre les condicions d’ús i la responsabilitat en l’ús del lloc web de Catalonia Adventures. Per a qualsevol dubte o consulta referent a aquest avís legal, es recomana contactar amb Mariano Pérez Luna a través dels canals oficials indicats, on es proporcionarà tota la informació necessària per aclarir qualsevol qüestió.
Amb aquest avís legal, Catalonia Adventures pretén garantir una experiència transparent, segura i en total compliment amb la legislació vigent, perquè els usuaris puguin gaudir de tots els serveis oferts amb la màxima confiança i tranquil·litat.